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visibility: hidden;" onmouseover="MM_showHideLayers('Lyr2c','','show')" onMouseout="MM_showHideLayers('Lyr2c','','hide')"><div id="Lyr2" style="position:absolute; left: 0px; top: -3px;"> <table border="0" cellspacing="0" cellpadding="0"> <tr> <td><a href="ordering_procedure.htm" onMouseOver="MM_swapImage('sm21','','images/menu/sm21_r.gif',1)" onMouseOut="MM_swapImgRestore()"><img src="images/menu/sm21.gif" name="sm21" width="171" height="25" border="0" id="sm21"></a><br> <a href="shipping.htm" onMouseOver="MM_swapImage('sm22','','images/menu/sm22_r.gif',1)" onMouseOut="MM_swapImgRestore()"><img src="images/menu/sm22.gif" name="sm22" width="171" height="25" border="0" id="sm22"></a></td> </tr> </table></div></div></td> <td><a href="builders.html" onMouseOut="MM_swapImgRestore()" onMouseOver="MM_swapImage('Image12','','images/menu/buildersh.jpg',1)"><img src="images/menu/builders.jpg" alt="dade county approved doors" name="Image12" width="77" height="29" border="0"></a></td> <!--<td><a href="../customer_service.htm" onMouseOut="MM_swapImgRestore()" onMouseOver="MM_swapImage('Image13','','../images/menu/m_on_15.gif',1)"><img src="../images/menu/m_off_15.gif" alt="Architects" name="Image13" width="124" height="29" border="0"></a></td> --> <td><a href="architects.html" onMouseOut="MM_swapImgRestore()" onMouseOver="MM_swapImage('Image14','','images/menu/architectsh.jpg',1)"><img src="images/menu/architects.jpg" alt="Architects" name="Image14" width="81" height="29" border="0"></a></td> <td><a href="designer.html" onMouseOut="MM_swapImgRestore()" onMouseOver="MM_swapImage('Image15','','images/menu/designersh.jpg',1)"><img src="images/menu/designers.jpg" alt="Architects" name="Image15" width="91" height="29" border="0"></a></td> <td>&nbsp;</td> </tr> </table></td> </tr> </table><!-- InstanceBeginEditable name="main" --> <table bgcolor="#FFFFFF" border="0" cellpadding="0" cellspacing="0" width="780"> <tr> <td align="left" height="20"></td> </tr> <tr> <td align="left" class="bodytextTop"><table width="100%" border="0" cellspacing="0" cellpadding="0"><tr><td><strong>Order Specific Frequently Asked Questions (FAQ&rsquo;s)</strong></td></tr></table> </td> </tr> <tr> <td align="left" class="bodytext"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr id="dnn_ctr813_FAQV2_Q1" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A1'),1);"> <td><a href="javascript:;"><p>How do I get pricing?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A1" style="display:none; color:#7b7b7a;"> <td><p>In order to get pricing information, please register <a href="http://208.92.211.90/BoranoTimeSheet/Campaign/CustomerRFQ.aspx" target="_blank">(http://208.92.211.90/BoranoTimeSheet/Campaign/CustomerRFQ.aspx)</a></p> <p>on our website or call 561-939-3368. We need to know the door style that you are interested in and the size that you need. It is also important to know the timeframethat you are working with. We will send your quotation via email accessible by logging into our website.</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q2" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A2'),2);"> <td style="cursor:hand;"><a href="javascript:;"><p>How do I determine the swing direction of mydoor?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A2" style="display:none; color:#7b7b7a;"> <td class=""><p>The Following diagram covers this topic.</p> <p class="center"><img src="images/swing_direction.jpg" alt=""></p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q3" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A3'),3);"> <td style="cursor:hand;"><a href="javascript:;"><p>What are the Hardware Finish colors I can choose from?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A3" style="display:none; color:#7b7b7a;"> <td class=""><p>The following shows our hardware finishes available.</p> <p class="center"><img src="images/hardware_finish.jpg" alt="" width="455" height="288"></p> </td> </tr> <tr id="dnn_ctr813_FAQV2_Q4" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A4'),4);"> <td style="cursor:hand;"><a href="javascript:;"><p>What are the Hardware Lever Styles are available for Borano Doors?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A4" style="display:none; color:#7b7b7a;"> <td class=""><p>Please speak with your sales account manager regarding pricing and availability of the hardware style we currently stock for use with our multipoint locking system.</p> <p class="center"><img src="images/hardware_lever.jpg" alt=""></p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q5" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A5'),5);"> <td style="cursor:hand;"><a href="javascript:;"><p>Do you have any specialty glass I can add to my order?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A5" style="display:none; color:#7b7b7a;"> <td class=""><p>The following links show the specialty glass options that are available. Please check with your sales account manager for pricing and availability. The glass options page is also available as a pdF that can be emailed to you for further inspection.</p> <p class="center"><img src="images/speciality_glass.jpg" alt="" width="656" height="846"></p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q6" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A6'),6);"> <td style="cursor:hand;"><a href="javascript:;"><p>What are the typical Exterior Brick moldings and Interior Casing trims you provide? </p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A6" style="display:none; color:#7b7b7a;"> <td class=""><p>The diagram below shows our typical Exterior trim at 1 ¾ x 2 w and our interior casing at ¾ x 3 W. You may certainly request specialty moldings to further enhance your entry be sure to check with your sales account manager for pricing and ideas to make your entry one of a kind. Our factory specializes in hand carved moldings and this attention to detail will add value and beauty to your custom design.</p> <p class="center"><img src="images/exterior_brick.jpg" alt="" width="701" height="552"></p> </td> </tr> <tr id="dnn_ctr813_FAQV2_Q7" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A7'),7);"> <td style="cursor:hand;"><a href="javascript:;"><p>What are your available Finish Colors to Finish my Door</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A7" style="display:none; color:#7b7b7a;"> <td class=""><p>Currently we do not recommend a full factory finish, but instead apply a Sikkens Cetol 1 base coat. This allows you the customer to get the exact color you desire by having the door completely finished on site. However, the following <a href="http://www.borano.com/finishes.htm" target="_blank">Finishes</a> are available if you agree to finishing terms, please discuss with your sales account manager for further details.</p> <p>The Sikkens finish we use allows the wood to breath and move. It protects the door against the elements including the UV rays of the sun.</p> <p class="center"><img src="images/finishes_img.jpg" alt="" width="616" height="161"></p> <p style="font-size:11px;">* We have made every effort to display as accurately as possible the colors and finishes. However, the actual colors you see will depend on your monitor.</p> </td> </tr> <tr id="dnn_ctr813_FAQV2_Q8" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A8'),8);"> <td style="cursor:hand;"><a href="javascript:;"><p>What if I don t like the Grill design of the door can I change it?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A8" style="display:none; color:#7b7b7a;"> <td class=""><p>Absolutely you may change the grill to just about any design you desire. At the Borano factory we have our own in-house iron working facility, with master craftsmen who enjoy making custom grills to please our customers. Feel free to customize your grill with an Initial insignia, a favorite pet silhouette, or any other design you can dream up. Submit your rendering to your sales account representative for pricing information.&nbsp; Here are some examples of Custom grills that have been created for our clients. </p> <p class="center"><img src="images/grill_design.jpg" alt="" width="530" height="179"></p> </td> </tr> <tr id="dnn_ctr813_FAQV2_Q9" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A9'),9);"> <td style="cursor:hand;"><a href="javascript:;"><p>If I order today, how long will it take to receive my door?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A9" style="display:none; color:#7b7b7a;"> <td class=""><p>Our lead-time is typically 10-12 weeks. Custom 2 ¼ Mahogany Doors are worth the wait !! In special circumstances, we may be able to ship orders sooner and of course larger orders will have a longer lead time. </p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q10" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A10'),10);"> <td style="cursor:hand;"><a href="javascript:;"><p>Do you stock doors in a warehouse that you can ship to us sooner?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A10" style="display:none; color:#7b7b7a;"> <td class=""><p>Since all of our doors are custom made to specific opening sizes, we do not currently stock doors in Miami, but we have begun a program to stock a few more sought after door styles in our factory in Honduras, please speak with your sales account manager for further details.</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q11" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A11'),11);"> <td style="cursor:hand;"><a href="javascript:;"><p>I am going to be painting my door can I order my door unfinished? </p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A11" style="display:none; color:#7b7b7a;"> <td class=""><p>We provide a Sikkens Cetol 1 Base coat that seals the door, this base coat can be sanded and painted, although once you see the beauty of the mahogany you will change your mind about painting and have it stained !&nbsp; The door can be painted but it has to be an oil based paint, the wood is an oil wood and the Sikkens product is also an oil based product, for proper adhesion it must be painted with an oil based paint.</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q12" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A12'),12);"> <td style="cursor:hand;"><a href="javascript:;"><p>Can I order my door in pine?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A12" style="display:none; color:#7b7b7a;"> <td class=""><p>We urge you not to buy any wood other than Mahogany because this is an Exterior door that requires a stable wood that is insect resistant. We currently only manufacture our doors out of&nbsp; Mahogany, the most sought after and luxurious wood in the world.Our Factory is in Honduras and we ship to our Miami Florida warehouse, from there we ship all over the United States and to Canada. </p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q13" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A13'),13);"> <td style="cursor:hand;"><a href="javascript:;"><p>What is the Warranty that comes with your Doors?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A13" style="display:none; color:#7b7b7a;"> <td class=""><p>For the link to Borano's Industry Standard <a href="http://www.borano.com/Borano%20Warranty.pdf" target="_blank">Warranty</a></p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q14" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A14'),14);"> <td style="cursor:hand;"><a href="javascript:;"><p>Do you have recommendations for proper door installation?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A14" style="display:none; color:#7b7b7a;"> <td class=""><p>You can <a href="Borano-Owners-Handbook.pdf" target="_blank">click here</a> to download our booklet for door Installation, maintenance, and finishing</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q15" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A15'),15);"> <td style="cursor:hand;"><a href="javascript:;"><p>What are the maintenance requirements? </p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A15" style="display:none; color:#7b7b7a;"> <td class=""><p>Maintenance depends on the exposure. Sikkens recommends the door be re-coated every 2-3 years if the door has south or west exposure and 3-5 with north or east exposure. But please contact your local Sikkens representative for your local area for more expert advice.</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q16" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A16'),16);"> <td style="cursor:hand;"><a href="javascript:;"><p>How do I finish my door</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A16" style="display:none; color:#7b7b7a;"> <td class=""><p>Your Borano door should last for generations to come. With the proper finishing techniques and maintenance you will enjoy the beauty of your investment for years. It is essential to follow strict finishing guidelines and to follow the recommended maintenance schedule of the product you choose to use to insure that your Borano Solid Mahogany Door or Window will keep its structural integrity and beauty for decades. Borano recommends that your investment be finished by a professional master finisher.&nbsp; Our factory recommends Sikkens Cetol 1 door Sealer and Sikkens Door and Window finishing system due to its high&nbsp;UV protection and beauty.&nbsp; If you chose to use another manufacturers product be sure to understand completely the maintenance requirements for that product and adhere to them.</p> <p>The door must be moved to an inside climate controlled location immediately upon delivery. Once it is removed from the crate in a climate controlled environment it must be installed within 24 hours. When you are ready to finish the door uninstall it to finish it.&nbsp; Borano requires that the finish is applied to your door or window within the first five days of receipt and that particular attention is paid to sealing all six sides &nbsp;of the door.&nbsp; All hardware covering wood must be removed, the wood sealed then the hardware re-installed including: hinges, weather-stripping, 3 point lock, surface bolts,&nbsp; decorative nails, latch plates, straps, etc.&nbsp;&nbsp; With the proper application of the Sikkens system, your Borano door or window will be protected from the elements and will be easily maintained.&nbsp; Be advised, that if it is determined that a finish was used that is not recommended for exterior wood application, your Borano warranty will be void.&nbsp; For technical support of the finishing process of the Sikkens product, you may use this <a href="http://www.nam.sikkens.com/pdf/cetol1&23_App_Guides.pdf">Sikkens</a> link.</p> </td> </tr> <tr id="dnn_ctr813_FAQV2_Q17" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A17'),17);"> <td style="cursor:hand;"><a href="javascript:;"><p>What Makes Borano Different, Why should I buy a Borano Door?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A17" style="display:none; color:#7b7b7a;"> <td class=""><p><strong>Borano breaks the mold of &ldquo;normal&rdquo;</strong> because we believe that what other manufacturers call &ldquo;standard&rdquo; falls far short of perfection. For nearly a decade Borano has been producing handcrafted Mahogany doors, windows, flooring and molding. Our unique product lines are custom tailored to meet the needs of luxury builders, architects and designers, as well as astute homeowners. We provide our customers with the finest True Mahogany available, and we never use imitation Mahogany (African, Luan), or any other inferior wood species in our products. We also never use dowels, pegs, screws or nails for our joinery. Borano utilizes old world Mortise-and-Tenon construction to build our beautiful products, because we believe that quality craftsmanship starts with what you can&rsquo;t see, and continues to what you can. </p> <p><strong>The construction process of our products starts with proper kilning of the wood,</strong> which is dried and controlled to the correct moisture level at Borano&rsquo;s factory. While almost all other manufacturers work with pre-dried wood, Borano takes no chances in regards to determining the moisture content of the structural elements of our products. If the moisture in the wood is not exact to standards the wood utilized to construct the door or other wood product will cup and warp over time. Once cupping or warping takes place, there is little or nothing that can be done to correct it.</p> <p><strong>The butcher block process is the next element of structural importance</strong> that is utilized in our construction process. Again used to prevent cupping and warping, this time consuming and costly way to produce stiles and rails is rarely used in today&rsquo;s door market. Borano elects to construct our products using the butcher block method because it is the right way to build large and small doors alike, ensuring they will last a lifetime. </p> <p><strong>Our glass panels are custom built at our factory using 4 panes of glass,</strong> two layers of resin, and an insulating chamber.&nbsp; The result is a four pane insulated, laminated glass that is a full 3/4 of an inch thick. This glass unit provides each door and window with superior sound deadness, climate control, and security features. </p> <p><strong>Hand-carved details are the final elements that make a Borano product truly unique.</strong>In this business nearly all of our competitors operate with CNC machines. Borano, however, values the quality and craftsmanship that only skilled human hands can produce; therefore, we remain true to old world form by using traditional artisans which allows our custom made products to be crafted exactly as the customer desires. </p> <p><strong>Last but not least is our custom tailored software</strong> application which we utilize at every level of our company. We streamline our production and sales processes through this first class software which enables us to completely control our supply chain management. While we still build each and every product using old world techniques and craftsmanship, we ensure every process is overseen by multiple checks and balance systems, and rigorous quality control. State of the art software, combined with the best of old world techniques, makes Borano products stand far above the rest.</p> </td> </tr> </table> <table id="dnn_ctr813_FAQV2_tblQA2" style="display:;"> <tr> <td class="bodytexthead">General Frequently Asked Questions:</td> </tr> <tr id="dnn_ctr813_FAQV2_Q18" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A18'),18);"> <td style="cursor:hand;"><a href="javascript:;"> <p>Do you have an on line catalog I can look at?</p> </a></td> </tr> <tr id="dnn_ctr813_FAQV2_A18" style="display:none; color:#7b7b7a;"> <td class=""><p><a href="catalog.pdf" target="_blank">Click here</a> for a copy of our online catalog.</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q19" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A19'),19);"> <td style="cursor:hand;"><a href="javascript:;"><p>Is there a store in my area where I can see a particular door or window</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A19" style="display:none; color:#7b7b7a;"> <td class=""><p>Yes Borano has 3 door styles available for you to view in person in a show room in Lodi, New Jersey. &nbsp;People who have been familiar with our web site for years are amazed when they see the actual doors in person. Opening and closing the door is like opening a bank vault door. </p> <p>Viewing the door in person allows you to see first hand, the thickness of the door, the master craftsmanship, the hand forged iron work. Touching and feeling the doors, seeing the craftsmanship up close, seeing the chisel marks, taping on the glass and hearing that it is like bullet proof shows you that the door you are purchasing from Borano is a quality investment.; that will last for generations to come.</p> <p>The NJ show room is by appointment only contact one of our Borano team members or your sales account manager for the address and phone number.&nbsp; In addition, our sales team is able to send to qualified patrons,&nbsp; a door corner unit and various other samples, please contact one of our sales account managers for further details.</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q20" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A20'),20);"> <td style="cursor:hand;"><a href="javascript:;"><p>Why should I buy a Borano door instead of from a competitor ?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A20" style="display:none; color:#7b7b7a;"> <td class=""><p>Apples to apples you will not find a more reasonably priced Mahogany door.&nbsp; Borano doors are 2 &frac14;&rdquo; thick, have floating panels, and 4 panes of Glass for sound deadness and insulation. We sell factory direct and will meet or beat any true competitors pricing with a qualifying written quotation.</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q21" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A21'),21);"> <td style="cursor:hand;"><a href="javascript:;"><p>My front door is in the direct sunlight for part of the day. I am concerned about the stain on the door fading.</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A21" style="display:none; color:#7b7b7a;"> <td class=""><p>The stain product that we use is called Sikkens, which is a product designed for exterior wood windows and doors. It is a soft product, which penetrates the wood to preserve it from the elements including the UV rays of the sun. If you are sure to follow all of the manufacturers initial&nbsp; instructions (as well as finish maintenance instructions) and you will not have any issues.</p></td> </tr> </table> <table id="dnn_ctr813_FAQV2_tblQA3" style="display:;"> <tr id="dnn_ctr813_FAQV2_Q22" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A22'),22);"> <td style="cursor:hand;"><a href="javascript:;"><p>Is warping an issue with Wooden Doors?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A22" style="display:none; color:#7b7b7a;"> <td class=""><p>Warping is not an issue with Borano Door, because of the method in which we manufacture our stiles and rails and the butcher block core of the door. </p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q23" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A23'),23);"> <td style="cursor:hand;"><a href="javascript:;"><p>I am concerned about the security of the door. Would it be easy for someone to break in the door?</p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A23" style="display:none; color:#7b7b7a;"> <td class=""><p>Our doors are 2 1/4&quot; thick as compared to the industry standard 1 &frac34;&rdquo;.&nbsp; Additional, &nbsp;security would depend on the type of locking door hardware that you install on the doors, we have a three point locking system available please discuss this with your sales account representative to see if this would be a viable option for your door style.&nbsp; We could also recommend the use of surface bolts on the inside of each door at the top and bottom for added security.</p></td> </tr> <tr id="dnn_ctr813_FAQV2_Q24" onClick="swapVisibility(document.getElementById('dnn_ctr813_FAQV2_A24'),24);"> <td style="cursor:hand;"><a href="javascript:;"><p>What is Sustainable Timber?</em></strong></p></a></td> </tr> <tr id="dnn_ctr813_FAQV2_A24" style="display:none; color:#7b7b7a;"> <td class=""><p>Sustainable timber means that the tree harvested will be replaced by another tree, whether naturally grown or planted. &lsquo;Sustainability&rsquo; is not only about quantity, but also about the ecological quality of the resource base - the forest. &lsquo;Sustainable timber&rsquo; means that regardless of the extraction of individual trees, the forest maintains its ecological function as for biodiversity, climate and water cycles. &lsquo;Sustainable&rsquo; is also about people. &lsquo;Sustainable timber&rsquo; implies that local people are involved in the benefits from the forest. Thereby the forest means value and long-term income in particular to local populations.&nbsp; <a href="http://www.borano.com/sustainable_timber.htm">Read More</a> </p></td> </tr> </table> <!--<ul> <p><b><font size="3">Frequently Asked Questions</font></b></p> <p>&nbsp;</p> <p><b>&#8226; &#8220;I really like your products. Is there a store in my area where I can see a particular door or window&#8221; </b></p> <p>We do not have stores or sales reps carrying or representing our product. We sell factory direct to our customers. This enables us to provide a quality product at the lowest price possible, while ensuring our customers receive A+ service at all times </p> <p><b>&#8226; &#8220;Some of the terms used in the Door and Window Industry are a bit technical, do you have a Glossary of Terms that can help me better understand ?&#8221; </b></p> <p>We have included a Glossary of Terms to help our customers understand the technical aspects of our Product </p> <p><b>&#8226; &#8220;What is the moisture content of the Honduras Mahogany you use in the doors?&#8221; </b></p> <p>Our lumber is kiln dried to a moisture content of 6-8% </p> <p><b>&#8226; &#8220;How about termite protection?&#8221; </b></p> <p>Mahogany wood is resistant to termites </p> <p><b>&#8226; &#8220;What is Sustainable Timber?&#8221; </b></p> <p>Sustainable timber means that the tree harvested will be replaced by another tree, whether naturally grown or planted. &#8216;Sustainability&#8217; is not only about quantity, but also about the ecological quality of the resource base - the forest. &#8216;Sustainable timber&#8217; means that regardless of the extraction of individual trees, the forest maintains its ecological function as for biodiversity, climate and water cycles. &#8216;Sustainable&#8217; is also about people. &#8216;Sustainable timber&#8217; implies that local people are involved in the benefits from the forest. Thereby the forest means value and long-term income in particular to local populations.&nbsp; <font size="1"><a href="sustainable_timber.htm">Read More</a></font></p> <p><b>&#8226; &#8220;If I order today, how long will it take to receive my door?&#8221; </b></p> <p>Our lead-time is approximately 10-12 weeks. In special circumstances, we may be able to ship orders sooner </p> <p><b>&#8226; &#8220;Do you stock doors in a warehouse that you can ship to us sooner?&#8221; </b></p> <p>Since all of our doors are custom made to fit our customer&#8217;s needs, we do not stock doors </p> <p><b>&#8226; &#8220;How do I get pricing?&#8221; </b></p> <p>In order to get pricing information, please <a href="http://206.131.252.29/CustomerReg.asp">register</a> on our website completing the required information. We need to know the door style that you are interested in and the size that you need. It is also important to know your timeframe that you are working with. We will send your quotation via email accessible from our website</p> <p><b>&#8226; &quot;Can I order just a single door?&quot; </b></p> <p>Yes, all of our double doors are available as singles </p> <p><b>&#8226; &quot;Do you have more straight top doors to choose from?&quot; </b></p> <p>All of the arched doors shown on the website are available with a straight top. </p> <p><b>&#8226; What is a rough opening? </b></p> <p>The rough opening is the total space you have for your entry door. We will quote you the unit size for you entry door, <br> which will be a little smaller to allow for the shim area on both sides and the top </p> <p><b>&#8226; Can I order just the doors without the sidelites and transom? </b></p> <p>Yes, you can delete the sidelites and transom, or just the transom </p> <p><b>&#8226; I am going to be painting my door can I order my door unfinished? </b></p> <p>Yes, you can order your door unfinished, so you can paint it </p> <p><b>&#8226; Can I order my door in pine? </b></p> <p>No, we only manufacture our doors out of Honduran Mahogany </p> <p><b>&#8226; &#8220;My front door is in the direct sunlight for part of the day. I am concerned about the stain on the door fading.&#8221; </b></p> <p>The stain product that we use is called Sikkens, which is a product designed for exterior wood windows and doors. It is a soft product, which penetrates the wood to preserve it from the elements including the UV rays of the sun </p> <p><b>&#8226; What are the maintenance requirements? </b></p> <p>Maintenance depends on the exposure. Sikkens recommends the door be re-coated every 2-3 years if the door has south or west exposure and 3-5 with north or east exposure </p> <p><b>&#8226; &#8220;Is warping an issue with Wooden Doors?&#8221; </b></p> <p>Warping is not an issue because of the method in which we manufacture our stiles and rails </p> <p><b>&#8226; &#8220;I am concerned about the security of the door. Would it be easy for someone to break in the door?&#8221; </b></p> <p>Our doors are 2 3/8&quot; thick and hard to break the wood. The security though would depend on the type of locking door hardware that you put on the doors.&nbsp; You could also use surface bolts on the inside of each door at the top and bottom, which will make the doors stronger against someone trying to push the doors in </p> <p><b>&#8226; &#8220;What is a Swing Direction of a Door?&#8221; </b></p> <p>The Following <a href="http://www.borano.com/DoorandWindowSwing.jpg">Swing Direction Diagram</a> of a Door covers this topic</p> <p><b>&#8226; &#8220;What are your available Finish Colors to Finish my Door&#8221; </b></p> <p>The Following <a href="http://www.borano.com/finishes.htm"> Finishes</a> are available</p> <p><b>&#8226; &#8220;What do the Interior and Exterior Trims look like&#8221; </b></p> <p>The Following Drawing shows the <a href="trims.pdf">Trims</a></p> <p><b>&#8226; &#8220;What is the Warranty that comes with your Doors&#8221; </b></p> <p>This is a link to Borano's Industry Standard <a href="Borano%20Warranty.pdf">Warranty</a></p> <p><b>&#8226; &#8220;Do you have recommendations for proper door installation, maintenance, and finishing&#8221; </b></p> <p>You can click <a href="Boranowelcomekit.pdf">here</a> to download our booklet for door Installation, maintenance, and finishing</p> <p><b>&#8226; &#8220;How do I finish my door&#8221; </b></p> <p class="MsoNormal" style="text-align:justify"> <span style="font-size: 9pt; font-family: Arial,sans-serif">Your Borano door should last for generations to come. With the proper finishing techniques and maintenance you will <br> enjoy the beauty of your investment for years to come. It is essential to follow strict finishing guidelines and to follow <br> the recommended maintenance schedule of the product you choose to use to insure that your Borano Solid Mahogany <br> Door or Window will keep its structural integrity and beauty for many years to come.<br> Borano recommends the use of Sikkens Cetol 1 door Sealer and Sikkens Door and Window finishing system due to its high&nbsp;&nbsp;&nbsp;&nbsp; <br> UV protection and beauty.&nbsp; <br> If you chose to use another manufacturers product be sure to understand completely the maintenance requirements for <br> that product and adhere to them.&nbsp; Door must be moved to an inside climate controlled location immediately upon delivery. <br> Once it is removed from the crate in a climate controlled environment it must be installed within 24 hours. When you are <br> ready to finish the door uninstall it to finish it.&nbsp; Borano requires that the finish is applied to your door or window within the <br> first five days of receipt and that particular attention is paid to sealing all four edges of the door.&nbsp; All hardware covering <br> wood must be removed, the wood sealed then the hardware re-installed including: hinges, weather-stripping, <br> 3 point lock, surface bolts,&nbsp; decorative nails, latch plates, straps, etc.&nbsp;&nbsp; With the proper application of the Sikkens system, <br> your Borano door or window will be protected from the elements and will be easily maintained.&nbsp; Be advised, that if it is determined <br> that a finish was used that is not recommended for exterior wood application, your Borano warranty will be void.&nbsp; For technical <br> support of the finishing process of the Sikkens product, you may use this <a href="http://www.nam.sikkens.com/pdf/cetol1&23_App_Guides.pdf"> Sikkens</a> link.</span></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;<br></p> </ul></p> --> </tr> <tr> <td align="left" class="bodytext"> &nbsp;</tr> </table> <!-- InstanceEndEditable --> <table width="780" border="0" cellspacing="0" cellpadding="10" bgcolor="#796E4B"> <tr> <td align="center" valign="top" class="footer"><p><a href="company_overview.htm" class="footer-link">About Borano </a> : <a href="mahogany_exterior_doors.htm" class="footer-link">Products</a> : <a href="ordering_procedure.htm" class="footer-link">Ordering</a> : <a href="builders.html" class="footer-link">Partners</a> : <a href="shipping.htm" class="footer-link">Shipping</a> : <a href="customer_service.htm" class="footer-link">Customer Service</a> : <a href="contact_us.htm" class="footer-link">Contact Us</a> : <a href="site_map.htm" class="footer-link">Sitemap</a> : <a href="index.htm" class="footer-link">Home</a> <br> &copy; 2004 Borano. 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